Mini – Splits

Complete Heating & Cooling System

Mini-Splits vs. Central Air

Mini-split systems have little-to-no ducts, so they avoid the energy losses associated with the ductwork of central forced air systems. Duct losses can account for more than 30% of energy consumption for space conditioning, especially if the ducts are in an unconditioned space such as an attic or basement.

Central air systems require expensive and intrusive ductwork. Any homeowner who has priced out having central air installed understands how prohibitively expensive it is.

How does it work?

Mini-splits are heating and cooling systems that allow you to control the temperatures in individual rooms or spaces.

Mini-split systems have two main components -- an outdoor compressor/condenser and an indoor air-handling unit(s) (evaporator). They are easy to install usually requiring only a three-inch hole through a wall for the conduit; which houses the power and communication cables, copper tubing, and a condensation drain line, linking the outdoor and indoor units.

Mini-split heat pumps are not only great solutions for whole home or new constructions but make good retrofit add-ons to houses with “non-ducted” heating systems, such as hydronic (hot water heat), radiant panels, and space heaters (wood, kerosene, propane). They can also be a good choice for room additions where extending or installing distribution ductwork is not feasible, and energy efficient new homes that require only a small space conditioning system.

Mini-Splits

MultizoneCassette

Blu Eco Series Inverter(Test)

Single Zone $799 - $1,599

Then for the ordering, people would select either Single Zone or Multi Zone. If they select multi zone – then there are more questions to answer.

  • Heat Pump (1 ton/12k – 3 ton/48k)

  • Outdoor Unit

  • Wireless Thermostat (remote)

  • Wall Sleeve Kit

  • Sealant / Pipe Wrap

  • 15’ Lineset Kit with Flare Connectors

Make it a kit for $199

(kit includes wall bracket or pad, comm wire, disc & whip, UV tape, and lineset cover)

Multi Zone

• 2 zone $1,999

• 3 zone$2,999

• 4 zone $3,999

Add-ons

Ceiling Cassette with Grill $498

16’ Lineset $72

25’ Lineset $97

Gobi Pump $163

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 FAQs

  • VERIFY THE DISPLAY OF THE REMOTE CONTROL

    1. Check the display on the remote is working

    VERIFY THE REMOTE CONTROL

    1. Clear away any object that might be obstructing the IR signal (like curtains) or the remote IR sensor (like stickers) and try again.

    ONE MORE POSSIBLE ISSUE WITH THE REMOTE

    1. Insert new batteries into the remote control and try again.

    2. Please use your mobile phone in camera mode pointing to the remote IR sensor while pressing on/off button.

    3. If you can see no light from the remote’s IR, the remote is not working.

    MIGHT BE AN ENERGY RELATED ISSUE (VERIFY AT YOUR OWN RISK)

    1. Check position of the service switch or circuit breaker that belongs to the air conditioner in the electrical panel.

    2. If circuit breaker is in the OFF position, please move to ON.

    3. Consult the user guide for more information on the unit power supply and switches.

  • Verify the current operation mode.

    1. Verify that the unit is operating on the desired mode according to the temperature.

    2. For cool mode set the temperature below 70ºF and try again, if this works, change the temperature as desired.

    3. For heat mode set temperature at 90ºF and try again, if this works, change the temperature as desired.

    Verify your Air handler (indoor unit) filter(s)

    1. Over time, filters get blocked by dust and debris that might cause leaking. (This decreases energy efficiency).

    2. Check your filters at least once a month.

    3. Clean it if you see accumulated dust or debris.

    4. Cleaning your air handler filters is relatively easy. Consult the owners guide for a full how-to guide.

    When was the last time your air conditioner received a full maintenance?

    1. It is recommended that proper maintenance for your air conditioner unit is performed by a HVAC Tech specialist at least once every year or preferably at the end of each season.

    1.1 Scheduling the service at the end of the season assures that the unit will be ready for use as soon as the next season arrives.

    Insufficient cooling capacity

    1.In air conditioners size matters. If it is too large you could be wasting money; if it is too small, it might not cool efficiently.

    2.Air conditioner sizes are measured in BTU’s.

    Air conditioner calculations rely on variable factors; it is recommended that your consult your NG Trade certified technician.

    Still not working? Call HVAC Service

  • Verify the current operating mode

    1. Verify the operating mode set up in your remote control.

    2. For cool mode set the temperature above 74ºF and try again, if this works, change the temperature as desired

    3. For heat mode and below 100ºF and try again, if this works, change the temperature as desired

    Verify your Air handler (indoor unit) filter(s)

    1. Over time, filters get blocked by dust and debris that might cause leaking. (This decreases energy efficiency too).

    2. Check your filters at least once a month.

    3. Clean it if you see accumulated dust or debris.

    4. It is recommended that you clean the filter(s) at least twice each season.

    5. Cleaning your air handler filters is relatively easy. Consult the owners guide for a full how-to guide.

    Might be an energy related issue (verify at your own risk)

    1. Check all power control including service switches and fuses or circuit breakers in the electrical panel.

    2. Consult the user guide for more information in the unit power supply and switches.

    When was the last time your air conditioner received a full maintenance?

    1. It is recommended that proper maintenance for your air conditioner unit is performed by a HVAC Tech specialist at least once every year or preferably at the end of each season.

    2. Scheduling the service at the end of the season assures that the unit will be ready for use as soon as the next season arrives.

    Might be that the Air handler is surrounded by furniture or too close to the ceiling.

    1. The minimum space required from the top of the indoor unit to the ceiling is 6 inches, anything less is not recommended, and the energy efficiency will be low, increasing your energy bill.

    Insufficient cooling capacity.

    1. In air conditioners size matters. If it is too large you could be wasting money; if it is too small, it might not cool efficiently.

    2. Air conditioner sizes are measured in BTU’s.

    Air conditioner calculations rely on variable factors, it is recommended that your consult your NG Trade certified technician.

    Still not working? Call Service

  • Verify the current operating mode.

    1. Verify the operating mode set up in your remote control.

    2. For cool mode set the temperature above 74ºF and try again, if this works, change the temperature as desired

    3. For heat mode and below 100ºF and try again, if this works, change the temperature as desired

    Verify your Air handler (indoor unit) filter(s)

    1. Over time, filters get blocked by dust and debris that might cause leaking. (This decreases energy efficiency too).

    2. Check your filters at least once a month.

    3. Clean it if you see accumulated dust or debris.

    4. It is recommended that you clean the filter(s) at least twice each season.

    5. Cleaning your air handler filters is relatively easy. Consult the owners guide for a full how-to guide.

    Might be an energy related issue (verify at your own risk)

    1. Check all power control including service switches and fuses or circuit breakers in the electrical panel.

    2. Consult the user guide for more information in the unit power supply and switches.

    When was the last time your air conditioner received a full maintenance?

    1. It is recommended that proper maintenance for your air conditioner unit is performed by a HVAC Tech specialist at least once every year or preferably at the end of each season.

    2. Scheduling the service at the end of the season assures that the unit will be ready for use as soon as the next season arrives.

    Might be that the Air handler is surrounded by furniture or too close to the ceiling.

    1. The minimum space required from the top of the indoor unit to the ceiling is 6 inches, anything less is not recommended, and the energy efficiency will be low, increasing your energy bill.

    Insufficient cooling capacity.

    1. In air conditioners size matters. If it is too large you could be wasting money; if it is too small, it might not cool efficiently.

    2. Air conditioner sizes are measured in BTU’s.

    Air conditioner calculations rely on variable factors, it is recommended that your consult your NG Trade certified technician.

    Still not working? Call Service

  • Verify your Air handler (indoor unit) filter(s)

    1. Over time, filters get blocked by dust and debris that might cause leaking. (This decreases energy efficiency too).

    2. Check your filters at least once a month.

    3. Clean it if you see accumulated dust or debris.

    4. It is recommended that you clean the filter(s) at least twice each season.

    5. Cleaning your air handler filters is relatively easy. Consult the owner’s manual for a full how-to guide.

    When was the last time your air conditioner received a full maintenance?

    1. It is recommended that proper maintenance for your air conditioner unit is performed by an NG trade tech recommended specialist at least once every year or preferably at the end of each season.

    2. Programming the service at the end of the season assures that the unit will be ready for use as soon as the next season arrives.

    Might be that the Air handler is surrounded by furniture or too close to the ceiling.

    1. The minimum space required from the top of the indoor unit to the ceiling is 6 inches, anything less is not recommended, and the energy efficiency will be low, increasing your energy charges.

    Still not working? Call Service

  • Verify your Air handler (indoor unit) filter(s)

    1. Over time, filters get blocked by dust and debris that might cause leaking. (This decreases energy efficiency too).

    2. Check your filters at least once a month.

    3. Clean it if you see accumulated dust or debris.

    4. It is recommended that you clean the filter(s) at least twice each season.

    5. Cleaning your air handler filters is relatively easy. Consult the owner’s manual for a full how-to guide.

    When was the last time your air conditioner received a full maintenance?

    1. It is recommended that proper maintenance for your air conditioner unit is performed by an NG trade tech recommended specialist at least once every year or preferably at the end of each season.

    2. Programming the service at the end of the season assures that the unit will be ready for use as soon as the next season arrives.

    Might be an energy related issue (verify at your own risk)

    1. Check all power control including service switches and fuses or circuit breakers in the electrical panel.

    2. Consult the user guide for more information in the unit power supply and switches.

    Still not working? Call Service

  • Verify the current operating mode.

    1. Verify the operating mode set up in your remote control.

    2. For cool mode set the temperature above 74ºF and try again, if this works, change the temperature as desired

    3. For heat mode and below 100ºF and try again, if this works, change the temperature as desired

    Verify your Air handler (indoor unit) filter(s)

    1. Over time, filters get blocked by dust and debris that might cause leaking. (This decreases energy efficiency too).

    2. Check your filters at least once a month.

    3. Clean it if you see accumulated dust or debris.

    4. It is recommended that you clean the filter(s) at least twice each season.

    5. Cleaning your air handler filters is relatively easy. Consult the owner’s manual for a full how-to guide.

    Who installed you air conditioner?

    1. You might want to get a second opinion on your installation, a bad installation is in most cases the cause of bad functions and high energy costs.

    2. It is preferable if you contact an NG Trade certified technician to verify your unit installation thoroughly.

    Still not working? Call Service

  • Verify your Air handler (indoor unit) filter(s)

    1. Over time, filters get blocked by dust and debris that might cause leaking. (This decreases energy efficiency too).

    2. Check your filters at least once a month.

    3. Clean it if you see accumulated dust or debris.

    4. It is recommended that you clean the filter(s) at least twice each season.

    5. Cleaning your air handler filters is relatively easy. Consult the owner’s manual for a full how-to guide.

    When was the last time your air conditioner received a full maintenance?

    1. It is recommended that proper maintenance for your air conditioner unit is performed by an NG trade tech recommended specialist at least once every year or preferably at the end of each season.

    2. Programming the service at the end of the season assures that the unit will be ready for use as soon as the next season arrives.

    Might be a blocked drainage pipe.

    1. Find the wall behind the air handler unit and look for the pipe that comes out, that should be your drainage pipe.

    2. Find out if it is blocked by dirt or even by water.

    Might be that the Air handler is surrounded by furniture or too close to the ceiling.

    1. The minimum space required from the top of the indoor unit to the ceiling is 6 inches, anything less is not recommended, and the energy efficiency will be low, increasing your energy charges.

    Who installed you air conditioner?

    1. You might want to get a second opinion on your installation, a bad installation is in most cases the cause of bad functions and high energy costs.

    2. It is preferable if you contact a NG Trade certified technician to verify your unit installation thoroughly.

    Still not working? Call Service

  • Verify the current operating mode.

    1. Verify the operating mode set up in your remote control.

    2. For cool mode set the temperature above 74ºF and try again, if this works, change the temperature as desired

    3. For heat mode and below 100ºF and try again, if this works, change the temperature as desired

    Verify your Air handler (indoor unit) filter(s)

    1. Over time, filters get blocked by dust and debris that might cause leaking. (This decreases energy efficiency too).

    2. Check your filters at least once a month.

    3. Clean it if you see accumulated dust or debris.

    4. It is recommended that you clean the filter(s) at least twice each season.

    5. Cleaning your air handler filters is relatively easy. Consult the owner’s manual for a full how-to guide.

    Might be an energy related issue (verify at you own risk)

    1. Check all power control including service switches and fuses or circuit breakers in the electrical panel.

    2. Consult the user guide for more information in the unit power supply and switches.

    Who installed you air conditioner?

    1. You might want to get a second opinion on your installation, a bad installation is in most cases the cause of bad functions and high energy costs.

    2. It is preferable if you contact a NG Trade certified technician to verify your unit installation thoroughly.

    Still not working? Call Service

  • Verify the current operating mode.

    1. Verify the operating mode set up in your remote control.

    2. For cool mode set the temperature above 74ºF and try again, if this works, change the temperature as desired

    3. For heat mode and below 100ºF and try again, if this works, change the temperature as desired

    Verify your Air handler (indoor unit) filter(s)

    1. Over time, filters get blocked by dust and debris that might cause leaking. (This decreases energy efficiency too).

    2. Check your filters at least once a month.

    3. Clean it if you see accumulated dust or debris.

    4. It is recommended that you clean the filter(s) at least twice each season.

    5. Cleaning your air handler filters is relatively easy. Consult the owner’s manual for a full how-to guide.

    Might be an energy related issue (verify at you own risk)

    1. Check all power control including service switches and fuses or circuit breakers in the electrical panel.

    2. Consult the user guide for more information in the unit power supply and switches.

    When was the last time your air conditioner received a full maintenance?

    1. It is recommended that proper maintenance for your air conditioner unit is performed by an NG trade tech recommended specialist at least once every year or preferably at the end of each season.

    2. Programming the service at the end of the season assures that the unit will be ready for use as soon as the next season arrives.

    Might be that the Air handler is surrounded by furniture or too close to the ceiling.

    1. The minimum space required from the top of the indoor unit to the ceiling is 6 inches, anything less is not recommended, and the energy efficiency will be low, increasing your energy charges.

    Verify the outdoor (condenser) unit. If the outdoor (condenser) unit was installed on the roof and you can’t reach it with safety, please call an NG Trade certified technician.

    1. Verify the fan for any vegetation or garbage that might be blocking it.

    Check the fan for broken blades or an accumulated dirt.

    2. Verify that air can flow freely through the condenser coil.

    Still not working? Call Service